Shipping

Shipping

We use USPS as our primary shipper. If you prefer UPS or another shipper please specify when placing your order.

USPS Ground shipping in the US is free for orders over $150. 

All orders placed on www.fiberartboutique.com are shipped from our location,

1816 E Sprague Avenue Spokane WA 99202

Orders are processed within 1-2 business days.
At this time we are not able to ship outside USA 
All cancelled orders will be refunded less transaction fee up to 5%

Please Note:
We are not responsible for packages once they have been delivered to your
mailbox or left at your address. Please make sure you are shipping to a secure
location. All orders are shipped USPS Ground Advantage with tracking number emailed
to you after order is shipped.

For any inquiries, please contact us at fiberartboutique2@gmail.com

Returns and Refunds

Returns and Refunds
Our Returns and Refund Policy lasts 15 days after you received order.  If 15 days have gone by since your received your order  unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Only regular priced items may be refunded, unfortunately sale items and jewelry cannot be refunded.


Returned Item Refund

To return your product, first  send email to fiberartboutique2@gmail.com
for RA #

Shipping costs are non-refundable and you will be responsible for paying for your own shipping costs for returning your item. 

The returned items must be unwashed, unworn, and have the tags still on.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card original method of payment,
within 5 days.
All Jewelry and Merchandise on SALE are FINAL
If you wish to make a return, send an email immediately to fiberartboutique2@gmail.com
noting your invoice number, and explaining which item(s) you'd like to return as well as the reason. We will email you back promptly with an RA #(Return Authorization) number.
fiberartboutique2@gmail.com

Thanks for shopping with fiberartboutique.com